Are your EIV Tenant Detail Reports working for you—or against you? This fast-paced, one-hour webinar delivers a focused crash course on identifying and resolving discrepancies before they spiral into compliance findings, repayment obligations, or tenant harm. Designed for affordable housing professionals who already have a basic understanding of EIV, this session equips participants to confidently navigate the complex landscape of HUD’s Enterprise Income Verification (EIV) system, with a special focus on HOTMA Final Rule updates and HUD’s latest implementation guidance.

Through real-world examples and compliance-driven strategies, you’ll learn how to manage scenarios ranging from income mismatches to fraud. Participants will also gain practical insight into HUD’s verification rules, file documentation requirements, and the often-confusing differences between tenant files and master files.

Webinar Objectives

Problem Areas Addressed:

  • Audit Findings: Prevent MOR and HUD monitoring violations tied to EIV errors.
  • Repayment Liabilities: Avoid costly repayment obligations due to unresolved discrepancies.
  • Tenant Rights Issues: Protect residents from subsidy errors or improper terminations.
  • Staff Uncertainty: Eliminate confusion about what must be documented, where, and for how long.
  • Regulatory Anxiety: Reduce stress around HOTMA updates and shifting HUD compliance expectations.
Webinar Agenda
  • Audit Traps: Avoid findings during MORs by properly documenting discrepancy resolution.
  • Tenant Impact: Protect resident rights by preventing misapplied subsidy or repayment demands.
  • Compliance Risks: Reduce exposure to liability by aligning your practices with HUD standards.
  • HOTMA Confusion: Understand what’s changed, what hasn’t, and how to adapt your EIV process accordingly.
Webinar Highlights

By the end of this session, participants will be able to:

  • Identify common EIV Tenant Detail Report discrepancies and understand their root causes.
  • Apply HUD’s verification and documentation requirements.
  • Distinguish between documentation “must-haves” vs. “nice-to-haves” to avoid over- or underdocumenting.
  • Incorporate HOTMA-related updates into discrepancy resolution and reporting practices.
  • Confidently resolve discrepancies without triggering audit flags, tenant complaints, or HUD findings.
Who Should Attend?
  • Compliance Directors and Managers
  • Property Managers and Assistant Property Managers
  • Occupancy Specialists
  • EIV Coordinators and Users
  • Asset Managers (Owners, Agents, Management Agents)
  • Regional Managers and Portfolio Directors
  • Training and Policy Development Officers